Well maybe not a “crisis”….Part of our Women2018 adventure is going with the flow when hiccups happen. I left my favorite sweater on the airplane. As we’re walking through the terminal I decide to go back and see if I can retrieve the sweater. The plane was already boarding for another flight. I learned that just showing up can have great results. The gate agent said, “just a second, let me see what I can do.” And voila! He got the sweater. I LOVE Southwest. Thank you!